Privacy Policy
1. General Provisions
At LLC "PRIVESERVICE", we take the privacy of our clients and website users seriously. For us, respect for personal data is part of a high-quality travel agency service, as the client entrusts us with important personal information during the selection, booking, and support of trips. That is why we strive to organize our work so that data processing is clear, logical, and exclusively linked to the actual needs of interaction.
This Privacy Policy explains what data we may receive, in which cases it is used, how we approach its protection, and what general principles we follow in our work. We believe it is important to speak about this not in complex formal language, but clearly and to the point.
2. What Data We May Receive
When you contact us via the website, application form, messengers, or other communication channels, we may receive information necessary to process your request. This may include name, phone number, email address, travel destination preferences, departure dates, number of tourists, approximate budget, hotel requirements, or other data that helps us select a relevant vacation option.
If it comes to booking tourist services, the list of required information may be broader, as this is influenced by the requirements of tour operators, carriers, hotels, insurance companies, and other partners involved in organizing the trip. We try to request only the data that is truly needed for a specific stage of work.
3. Why We Use Information
We use the received data to respond to your request, suggest travel options, clarify trip details, make bookings, prepare documents, provide consultation, or support during the organization of a vacation. For a travel agency, this is a natural part of the work, as it is impossible to provide high-quality client support without clear information.
Additionally, certain technical data may be used for the stable operation of the website, maintaining security, ease of use of the resource, and improving our service. We do not view data as something separate from the person — for us, it is part of a specific trusting interaction with the client.
4. Transfer of Data to Third Parties
In cases where it is necessary to provide tourist services, information may be transferred to third parties: tour operators, carriers, hotels, insurance companies, or other participants in the booking and trip organization process. Such transfer occurs only within the limits objectively necessary to fulfill your request or order.
We do not transfer information without justification and strive to ensure that every stage of such interaction is linked to a specific purpose. If data is needed to arrange a tour, we use it specifically for this, and not for third-party tasks unrelated to tourist services.
5. Protection of Personal Data
We apply organizational and technical approaches that help us maintain order in working with information, limit unauthorized access, and reduce the risks of accidental loss or incorrect use of data. For us, the issue of information protection is part of professional responsibility to the client.
We understand that a person turns to a travel agency not only for a tour, but also for confidence and peace of mind. That is why we try to build internal processes so that your data is used carefully, responsibly, and within the limits of actual need.
6. Policy Updates
We may periodically update this Privacy Policy if our work processes, website functionality, communication methods, or technical solutions change. We believe it is right for the text of this page to reflect the actual state of our work, rather than remaining a formality that does not reflect the company's practice.
The current version of the Policy is published on the website. If you regularly use our resource or contact us regarding travel selection, we recommend reviewing this page from time to time.
7. Final Provisions
By using the website of LLC "PRIVESERVICE" or contacting us with a request for tourist services, you confirm that you have read this Policy in its general scope. For our part, we do everything to ensure that the issue of privacy remains not a secondary point, but a real part of our service.
It is important to us that the client feels confident not only during the trip itself, but also at the stage of the first inquiry to the agency. This is where the trust begins, upon which we build our work.